退款政策

Trading Card Sales – No Refunds or Returns

StenBros Toys – Kirkland, Washington

All sales of trading cards and trading card products are final.

This policy applies to all Pokémon, Magic: The Gathering, and other trading card products, including:

• Booster packs and booster boxes

• Elite Trainer Boxes (ETBs)

• Collector boxes and bundles

• Preconstructed decks

• Single trading cards

• Sealed and opened trading card products

No refunds, returns, or exchanges are accepted for change of mind, unwanted purchases, or changes in market value.

Once a sealed product has been opened, it cannot be returned or exchanged.

Customers are responsible for reviewing product descriptions, conditions, and quantities before purchasing.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact StenBros Toys promptly with your order number and photographs of the issue.

We will review the situation and provide an appropriate resolution in accordance with applicable consumer protection laws.

Important: This policy does not limit any rights or remedies customers may have under applicable law.

Thank you for shopping at StenBros Toys!