Shipping policy

Shipping Policy

StenBros Toys – Kirkland, Washington

Order Processing Time

All orders are processed and shipped within 2–3 business days after payment is received.

Business days are Monday through Friday, excluding weekends and major holidays.

Orders placed on weekends or holidays will begin processing on the next business day.

Shipping & Delivery

  • Shipping costs are calculated at checkout.

  • Delivery times vary depending on the shipping carrier, destination, and shipping method selected.

  • Once your order ships, tracking information will be provided when available.

  • Delivery estimates do not include our 2–3 business day processing time.

Free Local Pickup

We offer FREE in-store pickup at StenBros Toys in Kirkland, Washington.

Customers selecting local pickup will receive a notification when their order is ready.

Pickup Hours: Tuesday–Saturday, 12 PM–5 PM.

Shipping Delays

While we make every effort to ship orders promptly, occasional delays may occur due to holidays, severe weather, or carrier disruptions. We will contact you if an unexpected processing delay affects your order.

Questions About Your Order?

Contact us at Jeff@stenbrostoys.com.

Thank you for shopping at StenBros Toys!